Refund policy

At Vajra Accessories, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied, we offer a straightforward return policy to make your experience hassle-free.

Return Eligibility:

You may return unused, unworn, and undamaged items within 2 days of delivery for a full refund or exchange.
Items must be returned in their original state

Initiating a Return:
To initiate a return, please follow these steps:

Contact our customer service team at vajraaccessories123@gmail.com or call us at +91 7567531028 within 2 days of receiving your order to request a return authorization.
Pack the items securely in the original packaging (if possible) and include the packing slip or order confirmation email.
Ship the package to the address provided by our customer service team.

Return Shipping:

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect item sent, defective item).
We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Refunds and Processing:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original method of payment within 4 business days.

Exchanges:

If you would like to exchange an item for a different size or style, please indicate this when requesting your return authorization.
Exchanges are subject to availability. If the requested item is not available, a refund will be issued instead.

Damaged or Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as needed.

Non-Returnable Items:

Certain items, such as personalized or custom-made jewelry, are non-returnable unless they arrived damaged or defective.

Questions or Concerns:
Should you have any questions about our return policy or require assistance with a return, please contact our customer service team at vajraaccessories123@gmail.com or call us at +91 7567531028 . We are here to help!

Thank you for choosing Vajra Accessories. We appreciate your business and strive to provide you with the best possible shopping experience.